Shipping policy
SHIPPING POLICY
Last Updated: October 23, 2026
At AVESA, every detail matters! From the design of your case to the moment it arrives at your door.
We are committed to providing a seamless shopping experience and keeping you informed throughout the fulfillment process.
ORDER PROCESSING
Each AVESA case is made to order and produced specifically for you.
Please allow approximately 2–5 business days for production and order processing before shipment.
Processing times are estimates and may vary during holidays, periods of high demand, or circumstances beyond our control.
Orders are generally processed Monday through Friday, excluding applicable holidays.
DOMESTIC SHIPPING
We currently offer shipping throughout the United States.
Shipping costs are calculated at checkout based on your order and delivery destination.
Once your order has been produced and shipped, standard domestic delivery typically takes approximately 3–7 business days.
Please note that delivery estimates do not include production time.
INTERNATIONAL SHIPPING
International shipping may be available to select destinations.
Shipping availability and costs are displayed at checkout.
International delivery times vary depending on the destination, shipping carrier, and customs processing.
International customers may be responsible for applicable customs duties, import taxes, and additional fees, unless otherwise indicated at checkout.
ORDER TRACKING
Once your order ships, you will receive a shipping confirmation email containing tracking information when available.
Tracking updates may take additional time to appear after a shipping label has been created.
SHIPPING DELAYS
While we work to ensure timely fulfillment, delivery estimates are not guaranteed.
Delays may occur due to weather conditions, carrier disruptions, holidays, customs processing, or other circumstances beyond our control.
If your order experiences an unexpected delay, please contact us for assistance.
INCORRECT SHIPPING INFORMATION
Customers are responsible for providing accurate shipping information during checkout.
If you notice an error in your shipping address, please contact us immediately.
Address changes cannot be guaranteed once an order has entered production or been shipped.
Additional shipping charges may apply if an order must be reshipped due to incorrect information provided at checkout.
LOST OR DAMAGED PACKAGES
If your order arrives damaged or appears to have been lost during transit, please contact AVESA so we can investigate and determine an appropriate resolution.
For damaged items, please include your order number and clear photographs of the product and packaging.
We will work with our fulfillment and shipping partners to address eligible claims.
CONTACT AVESA
For questions regarding shipping, tracking, or delivery, please contact us using the contact information provided on our website.
AVESA
avesashop.com